Compliant Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our compliant privacy policy.

Mobile Number Collection and Use (For TCR Compliance)

At Acclaim Air Conditioning & Heating LLC, we respect your privacy and are committed to using your mobile number responsibly. Here's what you need to know:

How We Collect Your Mobile Number (Opt-In):

We may collect your mobile number when you:

• Sign up for our SMS alerts (e.g., appointment reminders, service updates).
• Contact us through our website form.
• Provide it directly to us during a visit or phone call.

How We Use Your Mobile Number:

We will only use your mobile number for the following purposes, with your prior consent:

• Sending you SMS alerts you have signed up for (e.g., appointment reminders, service updates).
• Providing customer service or contacting you about your repair or service.

Your Opt-Out Choices:

You can stop receiving SMS messages from us at any time by replying "STOP" to any message you receive. You can also manage your communication preferences by contacting us at 214-325-3177.

Compliance with the Campaign Registry (TCR):

We are committed to complying with the TCR (The Campaign Registry) regulations. We have registered our SMS program with the TCR to ensure transparency and responsible mobile marketing practices.

Additional Resources:

You can learn more about the TCR and your rights as a consumer on the FCC website: FCC Website